How can museums turn EDI commitments into a clear, coherent approach that leads to lasting change?

If you are working on EDI in a museum or heritage organisation, it can feel like you are holding everything at once – access, inclusion, protected characteristics, anti-racist practice, decolonisation, lived experience, staff wellbeing, legal duties, political headwinds, board and funder expectations, community needs – all sitting in different plans, with responsibilities spread across teams and limited resources.

This study day, led by Jenny Williams, will explore how to bring structure and direction to this work, and how to sustain progress. You will develop a clearer understanding of how to sequence your approach and bring existing commitments, projects and plans into a coherent framework, build a rationale for your priorities using evidence, data and lived experience to inform decisions, and embed inclusive practice in organisational planning, governance and decision-making.

By the end of the day, you will be able to see your organisation’s inclusive practice narrative as one ordered picture instead of separate strands, lead EDI with clarity – knowing who is responsible for what, how decisions are made, and which tools and frameworks to use at each stage, and decide what to prioritise next and explain those choices confidently to boards, funders, staff and communities.

By building your own practical framework as the day goes on, you will leave with a handbook of actionable ideas to help ensure inclusion work is embedded and creates lasting change.

This study day is for museum directors, heads of department, programme and engagement leads, and people with responsibility for EDI, anti-racist practice or decolonisation – anyone who is shaping inclusion work.

From Overwhelm to Clarity: Leading EDI in Museums
Study Day, Tuesday 9 March, Central London
Led by Jenny Williams

About the study day leader: Jenny Williams is the founder of Take the Space and creator of KEE to Inclusion, a methodology for structuring and sustaining inclusive practice in arts, cultural and heritage organisations. She has 30 years’ experience in the cultural sector, was formerly Head of Diversity at Arts Council England, and is a ROSS consultant for the National Lottery Heritage Fund.

Book Tickets

Click ‘Select options’ below to book your place on the study day. Tickets are available on a sliding scale from £137 – £177. Book with colleagues for multiple delegate discounts. Book your ticket online below or email info@museum-id.com if you prefer to be invoiced.

Want to join us for several study days? You can save with our 2027 Study Day Ticket Bundle.

20% of tickets are available at a reduced rate for museum workers who may often be excluded from training and professional development opportunities, including people of colour, LGBTQ+ members of staff, students, freelancers, and those working at small independent museums. Reduced rate tickets are £97 – email info@museum-id.com to check availability and to book a ticket at the reduced rate.

Tickets are non-refundable but may be swapped between colleagues at the same organisation and between different study days (if places are available). If the workshop is postponed, your ticket remains valid for the rescheduled date.